To make changes to your C&B VIP Subscription, you will need to do so via your sign up method (clayandbuck.com or through your app store).
- To manage changes to your C&B VIP Subscription purchased directly through clayandbuck.com, please see here.
- To manage changes to your C&B VIP Subscription purchased through the Apple App Store, please see here.
- To make changes to your C&B VIP Subscription purchased through Google Play App Store, please see below.
*Please note that, because the Google Play App Store is a 3rd party vendor, we do not have access to Google Play's payment system so we're, unfortunately, limited in support options and cannot assist with billing requests.
First things first, please make sure you are logged in to your app store with the same email address used to purchase your subscription. It is possible to have more than 1 Google Account.
For Android devices:
- Navigate to your device's "Google Play Store"
- Select "Select Payment and Subscriptions"
- Select "Subscriptions"
- Select "Clay and Buck" from your subscriptions list
Need to cancel your subscription on your Android:
- Select "Cancel Subscription"
- Then follow prompts and "Confirm Cancellation
*Please note that canceling your subscription still allows you to access C&B VIP features through the end of your current billing cycle. After that, you won't be charged again, but you also won't be able to access C&B VIP features. You can always re-sign up at a different time.
Canceling does not process a refund. To request a refund, you will need to partner directly with Google Play Support.
To learn more about canceling, pausing or changing a subscription on Google Play, please visit https://support.google.com/googleplay/answer/7018481.